Automatic Renewals: If an item does not have a hold on it, it will renew automatically three days prior to the item’s due date in most cases. Items can be automatically renewed up to two times or when the allotted amount of renewals for that item have occurred.
If you wish to manually renew an item, you can do so using one of the methods in the table below.
Items with holds or that have been renewed more than twice will be blocked from renewal.
Renew with help by staff by phone or chat.
Call the Circulation Department at 978-671-0948 ext. 3 or use the chat feature on the library’s website during business hours.
Stop by any library service desk for assistance.
When accessing your library account through the online catalog or placing holds, you will be asked to supply a library card number and a Password/PIN.
Your password/PIN is preset to the last four digits of your card number (for patrons who opened their account before 2017, the preset password was the last four digits of the primary phone number on your account).
Log in with your library card number and password/PIN.
Click the option to “Change PIN” and follow the prompts.
If you forget your password and you have an email address on your account, simply select the “forgot your password?” link on the login screen, enter your library card number and a password reset will be sent to your email.
If your password/PIN doesn’t work or if you have trouble logging into your account, call the circulation desk at 978-671-0948 ext. 3 for assistance.