Mission Statement
The Billerica Public Library educates, entertains, and enriches the Billerica community by providing relevant collections, inviting spaces, engaging programs, and responsive services for all.
Vision Statement
The Billerica Public Library will be a vital and welcoming community resource for borrowing, technology, information, instruction, engagement, and activities, where the community wants to gather, learn, work, and play.
Our Values
- The Billerica Public Library is for everyone in the community, and all who enter deserve to be treated with respect and dignity.
- We provide free and equitable access to quality resources, services, technology, and programs to all.
- We uphold users’ rights to intellectual freedom, privacy, and reliable information through policy and practice.
- We recognize that reading, technology, and information literacy skills are vital to a functioning democracy, and we embrace our role in helping users build those skills.
- All users deserve and can expect to receive knowledgeable, personalized, quality, and responsive public service from staff in–person, remotely, and through community outreach initiatives.
Our Policies
- Child Safety Policy 06.02.25
- Circulation Policy 04.01.24
- Code of Conduct 05.05.25
- Community Bulletin Board Policy 03.01.21
- Confidentiality Policy 02.07.22
- Exhibits Policy and Procedures 11.07.22
- Food & Drink Policy 05.05.25
- Fundraising at the Library Policy 12.05.22
- Homebound Delivery Policy 04.01.19
- Interlibrary Loan Policy 02.07.22
- Internet Policy 04.04.16
- Lending to Residents of Municipalities with Decertified Libraries 12.03
- Library of Things Policy 09.12.22
- Library Program Policy 10.02.23
- Local History Room Policy 09.09.24
- Material Selection Policy 06.05.23
- Materials Donation Policy (Family Friends of the Billerica Public Library)
- Meeting Room & Conference Room Policy 05.05.25
- Public Use of Library Phones 05.06.19
- Reference Desk Services Policy 03.01.21
- Social Media Policy (Town of Billerica Policy)
- Study Rooms Policy 05.05.25
- Technology Help Policy 03.03.25
- Use of the Library By Outside Organizations and/or Groups Policy 03.02.20
- Volunteer Policy 09.13.21
Our Forms
- Assignment Alert Form
- Book a Room Online (Meeting, Conference, or Study Room)
- E-Card Application Form
- E-Newsletter Signup Forms
- E-Resource Help Form
- Homebound Delivery Form
- Library Card Registration Form
- Library Proxy Form
- Make a Purchase Suggestion
- Meeting Room Policy Agreement Form
- Request for Program Reconsideration Form
- Request for Reconsideration of Library Material Purchase or Display
- Suggest a Program Form
- Technology Help Request Form
- Teen Suggestion Form